Position: Premium Security Officer
Company: APSIL Security Services International Ltd.
Location: Kingston, Jamaica
APSIL Security Services International Limited. is seeking highly skilled and professional individuals to join our team as Premium Security Officers. As a Premium Security Officer, you will play a pivotal role in providing exceptional security services to our esteemed clientele, ensuring their safety and peace of mind. This position requires a high level of professionalism, excellent communication skills, and the ability to handle challenging situations with tact and composure.
Client Service Excellence:
– Provide a warm, welcoming, and professional presence to clients, visitors, and staff members.
– Serve as a brand ambassador for APSIL, consistently delivering top-quality service and representing our company values and culture.
– Perform security patrols, maintaining a vigilant presence to deter potential security threats and unauthorized access.
– Monitor security systems, including CCTV cameras, alarms, and access control systems, and respond promptly to any alarms or incidents.
– Control access to designated areas, ensuring only authorized individuals are allowed entry.
– Verify identification, issue visitor passes, and maintain accurate records of visitors and contractors.
Incident Response and Emergency Management:
– Respond effectively to security incidents, including medical emergencies, fire alarms, or other incidents, following established protocols.
– Take appropriate action to mitigate risks, secure the area, and escalate incidents as necessary.
Report Writing and Documentation:
– Prepare accurate and detailed incident reports, documenting any security breaches, observations, or unusual occurrences.
– Maintain daily logs and records related to security activities, ensuring they are complete and up to date.
Customer Service and Conflict Resolution:
– Address client inquiries, concerns, or complaints promptly and professionally, striving to resolve issues to their satisfaction.
– Handle challenging situations or conflicts with diplomacy, maintaining a calm and composed demeanor.
Compliance and Safety:
– Adhere to all company policies, procedures, and legal regulations, ensuring a safe and secure environment for all stakeholders.
– Proactively identify and report potential safety hazards or security vulnerabilities.
– Must be registered with the Private Security Regulations Authority
– High school diploma or equivalent. Additional certifications in security management or related fields are a plus.
– Previous experience in security services, preferably in premium or executive protection.
– Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals in a professional manner.
– Exceptional observational skills and attention to detail.
– Ability to remain calm and composed in high-pressure situations.
– Strong problem-solving and critical-thinking abilities.
– Knowledge of security systems and procedures.
– Ability to work flexible hours, including weekends and holidays.
– Physically fit and capable of standing, walking, and patrolling for extended periods.
• Outstanding Observation
• Time Management
• Report Writing
• Physical Strength
• Customer Service
• 8 – 12hrs per day
• 5 Days Weekly
• Sunday to Saturday (24hr Operation)
• Holidays and Weekends included.
Join APSIL Security Services International Ltd. and become a part of our dedicated team committed to delivering exceptional security services to our discerning clients. Apply now to contribute to our mission of safeguarding individuals and organizations with the highest level of professionalism and integrity.